Public page overview

These pages are written to be readable first: the operating details stay intact, but the presentation is organized so visitors can scan, understand, and find the right next step without digging.

5 sections

Section 01

Customer support

Email support@fichi.app for account, billing, support, or product questions about Fichi. The Support page shows how to cancel, withdraw and delete your account.

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Section 02

Support availability

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  • Typical response target: within 2 business days.

  • Please include the email address associated with your account when contacting support.

  • Email is the only way to reach us. There is no phone number and no contact form.

Section 03

Business mailing address

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  • Luisenstraße 61A

  • 80798 Munich

  • Germany

Section 04

Business and support details

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  • Phillip Hartung, individual operator of Fichi

Section 05

Product feedback

The Support and “Another idea?” rows in Fichi open your phone’s mail app with a message ready for support@fichi.app.

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