Public page overview

These pages are written to be readable first: the operating details stay intact, but the presentation is organized so visitors can scan, understand, and find the right next step without digging.

6 sections

Section 01

Customer support

Email support@fichi.app for account, billing, support, or product questions about Fichi.

01

Section 02

Account activation and compliance reviews

For account activation or compliance review questions, contact support@fichi.app.

02

Section 03

Support availability

03

  • Typical response target: within 2 business days.

  • Please include the email address associated with your account when contacting support.

Section 04

Business mailing address

04

  • Luisenstraße 61

  • 80798 München

  • Germany

Section 05

Business and support details

05

  • Phillip Hartung, individual operator of Fichi

  • No commercial register entry

Section 06

Product feedback

Signed-in customers can also contact the team from inside Fichi using the in-app feedback workflow.

06