Public page overview
These pages are written to be readable first: the operating details stay intact, but the presentation is organized so visitors can scan, understand, and find the right next step without digging.
Section 01
Email support@fichi.app or call +49 176 63152002 for account, billing, support, or product questions about Fichi.
Section 02
For account activation or compliance review questions, contact support@fichi.app.
Section 03
Support hours: Monday to Friday, 09:00-17:00 CET/CEST
Typical response target: within 2 business days.
Please include the email address associated with your account when contacting support.
Section 04
Mariannenstraße 108
04315 Leipzig
Germany
Section 05
Casal Software Manufaktur, operated by Jesus Casal
Legal form: Freiberufler
VAT ID: DE460115600
Statement descriptor: FICHI APP
Section 06
Signed-in customers can also contact the team from inside Fichi using the in-app feedback workflow.